Privacy Policy

1. Introduction

Welcome to SkyPie, LLC ("SkyPie", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile picture when you register an account.
• Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store your full card details.
• Device Information: Device type, operating system, unique device identifiers, and push notification tokens (FCM/APNs) to deliver notifications.
• Usage Data: Pages visited, features used, actions taken within the app, and session duration.
• Location Data: General location inferred from IP address. We do not collect precise GPS location unless explicitly permitted.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process transactions and send related information
• Send push notifications, emails, and SMS updates about your slices and account activity
• Respond to inquiries and provide customer support
• Improve and personalize our Services
• Monitor and analyze usage patterns and trends
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors such as Stripe (payments), Brevo (email), Firebase (push notifications), and AWS (storage) who assist us in operating our Services.
• Business Partners: Operators on the SkyPie platform, only to the extent necessary to fulfill your slice transactions.
• Legal Requirements: When required by law, regulation, or valid legal process.

5. Push Notifications

With your permission, we send push notifications to your device to inform you about slice issuances, gifts, and account updates. You can disable push notifications at any time through your device settings. Disabling notifications will not affect your ability to use the core features of the app.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. You may request deletion of your account and associated data by contacting us at contact@skypie.com.

7. Security

We use industry-standard security measures including encryption in transit (TLS) and at rest to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability

To exercise these rights, contact us at contact@skypie.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice within the app. Your continued use of the Services after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: